We promise we will answer to you in maxim 24 hours.

Customer Care

We know how important is to have a good communication with our clients. We also had less pleasant experiences with some shipping companies and we know how stressful it is not to get a honest answer when you are waiting for a package or when you are sending one.

In order to better serve our customers we opened an office in Romania and one in USA. Our employees use the same tracking system so this is why we will offer correct information to you, our customers.

We are committed to answer any question by email within 24 hours.

We deliver 10 times more merchandise than the other companies and we guarantee the lowest prices for shipping. In Romania we are one of the largest FanCourier customers and we ensure you the fastest shipping and lowest prices for receiving your package home.